Online Learning Acceptable Use Policy

Institute for Community Inclusion at UMass Boston

Refunds are issued up to 7 days from the day of purchase.

All materials included in this course(s) are the property of the Institute for Community Inclusion (ICI) at the University of Massachusetts Boston. Copying, scanning, distributing, or downloading course content or materials without prior authorization from ICI is prohibited.

Your responsibilities

Please read this acceptable use policy ("policy", “AUP”) carefully before using ici.instructure.com operated by the ICI.

Services provided by us may only be used for lawful purposes. You agree to comply with all applicable laws, rules, and regulations in connection with your use of the services. Any material or conduct that in our judgment violates this policy in any manner may result in suspension or termination of the services or removal of user's account with or without notice.

Prohibited use

You may not use the services to publish content or engage in activity that is illegal under applicable law, that is harmful to others, or that would subject us to liability, including, without limitation, in connection with any of the following, each of which is prohibited under this AUP:

  • Phishing or engaging in identity theft
  • Distributing computer viruses, worms, Trojan horses, or other malicious code
  • Distributing pornography or adult-related content or offering any escort services
  • Promoting or facilitating violence or terrorist activities
  • Infringing the intellectual property or other proprietary rights of others

Enforcement

  • Your services may be suspended or terminated with or without notice upon any violation of this policy. Any violations may result in the immediate suspension or termination of your account.

Reporting violations

  • To report a violation of this policy, please contact us.
  • We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

ICI Online Learning Privacy Policy - FAQ

The Institute for Community Inclusion (ICI) at the University of Massachusetts Boston does not sell or share your personal information without your permission.

Do you track my performance and activities online? Yes. We may collect information about your actions and activities within a course for two reasons:

  1. to award you a certificate when you complete a course
  2. to improve our courses or programs

Will you contact me for marketing purposes?

Yes. We may use your email to share updates on upcoming courses, program enhancements, and educational resources that match your interests and learning goals. If you no longer wish to receive these updates, you can easily manage your preferences by following the instructions we share with you in our emails.

How else will you use my email?

Course instructors, facilitators, or support staff will use your email to contact you about course related activities, such as assignments and course completion deadlines and to answer any technical questions about the course.

Do you inform my supervisor of my course/program results?

No. We do not report to your supervisor or workplace about the course or program you enroll in without your permission.

Do you report my performance to other entities?

Yes, but only when you engage in courses or programs that offer ACRE certification. If you complete a course or program that offers ACRE certification, we report your name to ACRE.

Do you sell my information?

No.

Do you access any financial information related to me as part of a transaction if I purchase a course?

No. That is between you and the financial institution that handles the commercial transaction.